Privacy Policy

Your privacy is important to us. It is LukCode's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Information You Provide:

• Account Information: When you create an account, we collect your email address, name (optional), and profile image (if provided)
• Payment Information: When you make a purchase, payment information is processed securely through Stripe. We do not store your full payment card details on our servers
• Communication Data: Any information you provide when contacting us via email or through our website

Automatically Collected Information:

• Session Data: IP address, browser type, device information, and user agent
• Usage Data: Pages visited, time spent on pages, clicks, and navigation patterns
• Authentication Data: Session tokens and authentication status
• UTM Tracking: Information about the source of your visit (e.g., which social media post or website referred you)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you important updates about your account and purchases
• Authenticate your identity and secure your account
• Analyze how our website is used to improve user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Authentication Methods

You can sign in to LukCode using:

• Magic Link: A temporary access link sent to your email address. This method requires only your email address.
• Google OAuth: Sign in with your Google account. When you use this method, your account username will be prefilled with your name and your public profile picture from Google.

By using these authentication methods, you agree to their respective terms of service and privacy policies.

4. Analytics and Tracking

We use external analytics services to collect information about how you use our website:

• Rybbit Analytics - We collect website traffic data, user behavior, session replays, and error tracking. This includes page views, clicks, navigation patterns, and technical error information to help us improve our website functionality and user experience.

Analytics data helps us understand how users interact with our website and content, identify areas for improvement, and ensure our services are functioning properly. This data is collected automatically when you visit our website.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your authentication status and preferences
• Analyze website traffic and user behavior
• Authenticate users and maintain secure sessions
• Track user sessions for analytics purposes
• Improve website functionality and user experience

You can disable cookies in your browser settings, but this may affect website functionality and your ability to use certain features of our services.

6. Data Storage and Retention

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Specifically:

• Account data is retained for as long as your account is active
• Payment and transaction records are retained as required by law and for accounting purposes
• Analytics data is retained for analysis purposes and may be anonymized over time
• Session data is automatically deleted after a period of inactivity

7. Third-Party Services

We may share personally identifying information with third-party services when necessary to provide our services, including:

• Stripe - Payment processing. Stripe handles all payment transactions securely. We do not store your full payment card details.
• Rybbit Analytics - Website traffic analysis and user behavior tracking
• Google - Authentication services (if you use Google OAuth login). Google's use of your information is governed by Google's Privacy Policy.
• MongoDB - Database hosting and data storage
• Hosting Providers - Data storage and website hosting services

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard security practices including encryption, secure authentication methods, and regular security assessments.

9. Your Rights Under GDPR

We act in the capacity of a data controller and a data processor with regard to the personal data processed through LukCode and the services in terms of the applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to certain types of data processing

To exercise these rights, please contact us at lukcode1@gmail.com.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. External Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any external sites you visit.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

13. Your Choices

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

You can also:

• Update or delete your account information at any time
• Disable cookies in your browser settings
• Opt out of certain analytics tracking
• Request deletion of your account and associated data

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after such modifications constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us: